Client Care Letters
Evidence-backed client communication without file-note guesswork.
Keep legal communication audit-ready by capturing document delivery, review activity, and acknowledgement in one record.
Trigger Moments
- • Matter opening documents and engagement terms.
- • Scope and fee assumption updates during active files.
- • Internal compliance sampling or partner review windows.
Observed Signals
- • Delivery and first-open timestamps per recipient.
- • Document review activity such as dwell time and depth.
- • Acknowledgement submission time with optional identity fields.
Operational Outcome
A defensible communication trail attached to the matter file without over-claiming legal intent.